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Subdomain SSL certificate issue

Done
Alexis B
Alexis B



Sometimes, I get an error message saying that it is not secured. After some refresh, it will work. (domain-is-not-registered-in-productroad)

  • Nov 2, 2020
Alex
Alex team
set status to
Done
alex

I have not faced this issue for the last three weeks, so looks like it's completely fixed ✅

Alex
Alex team
set status to
In Progress
alex

Do you see this issue for the external domain or subdomain on productroad.com?

Alexis B
Alexis B
alexis-braillon

@Alex, from settings / custom domains

Alexis B
Alexis B
alexis-braillon

@Alex, added image if that helps (from yesterday)

Alex
Alex team
alex

@Alexis B, got it, my fix should solve that

Alex
Alex team
alex

I disabled IPv6 for automatic certificate retriever, it improves stability. This post will be opened, please let me know if you face this issue again.